Accounts Receivable Specialist

Job Title: Accounts Receivable Specialist

Location: Wallingford, CT

Schedule: Monday–Friday | 40 hours/week

Hours: 7:30 AM – 4:00 PM or 8:00 AM – 4:30 PM

Compensation: Up to $28.00 per hour (based on experience)

Position Summary

The Accounts Receivable Specialist plays a critical role in the hospital’s revenue cycle operations, ensuring the accurate and timely collection of revenue from third‑party payers and patients. This position is responsible for managing the full lifecycle of accounts receivable, including claim submission, payment follow‑up, denial resolution, appeals, and patient billing support.

Working within a collaborative, mission‑driven hospital environment, the Accounts Receivable Specialist partners closely with billing, coding, patient access, clinical departments, and leadership to improve clean claim rates, reduce denials, and enhance the overall patient financial experience. This role requires strong analytical skills, attention to detail, and a proactive mindset to manage a high‑dollar A/R portfolio while supporting ongoing process improvement initiatives.

Key Responsibilities

• Submit professional and facility claims accurately and timely, ensuring compliance with payer‑specific rules, contracts, and regulatory requirements.
• Actively manage and resolve outstanding accounts receivable, including a portfolio exceeding $13.6 million, to ensure prompt and accurate reimbursement.
• Monitor claim status through payer portals, clearinghouses, and EHR systems, taking proactive action on unpaid, delayed, or denied claims.
• Communicate directly with commercial payers, Medicare, Medicaid, and third‑party vendors to resolve payment discrepancies and reimbursement issues.

• Analyze denials and underpayments using remittance advice (835s), explanation of benefits (EOBs), and payer correspondence.
• Initiate and follow through on corrected claims, appeals, and reconsiderations in accordance with payer guidelines and timelines.
• Perform root cause analysis on recurring denials to increase first‑pass resolution rates and reduce rework.
• Track denial trends and recommend corrective actions to improve claim acceptance and reimbursement performance.

• Track A/R aging, collection performance, denial rates, and reimbursement outcomes; escalate risk areas to leadership as needed.
• Collaborate across revenue cycle teams (coding, charge entry, credentialing, patient access, cash posting) to prevent billing errors and future denials.
• Participate in workflow evaluations and process improvement initiatives to enhance efficiency, reduce days in A/R, and improve the clean claim rate.
• Support testing, upgrades, and enhancements for billing systems, EHR platforms, and payer portals.

• Respond to complex patient inquiries regarding billing, insurance coverage, and claim status with professionalism and empathy.
• Support processes that promote billing accuracy, transparency, and a positive patient financial experience.
• Maintain positive and professional working relationships with patients, internal stakeholders, and external payer representatives.

• Contribute to departmental goals, KPIs, and strategic revenue cycle initiatives.
• Participate in team meetings, knowledge sharing, and training activities.
• Support a culture of accountability, continuous improvement, and collaboration within a growing hospital organization.

Required Qualifications

• Minimum 1 year of healthcare accounts receivable experience; 3–5 years strongly preferred in a hospital or medical office setting.
• Demonstrated experience managing insurance A/R, payment follow‑up, denials, and appeals.
• Strong understanding of healthcare revenue cycle workflows and payer reimbursement processes.
• Ability to work independently, manage time effectively, and prioritize a high‑volume workload.
• Strong analytical, organizational, and problem‑solving skills.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Associate Degree in a business‑related field or equivalent from a two‑year technical school.
• 2+ years of experience in cash posting, payment reconciliation, or broader revenue cycle operations.
• CRCR (Certified Revenue Cycle Representative) certification.
• In‑depth knowledge of:
  • Third‑party insurance carriers
  • 835 remittance advice and adjustment codes
  • Contractual adjustments and payer policies
• Familiarity with EHR and billing systems such as Epic, Meditech, or Cerner.
• Experience using payer portals and clearinghouses.
• Proficiency in Microsoft Office Suite, particularly Excel.

Work Environment

This position is based onsite in a hospital office setting in Wallingford, CT. The organization employs approximately 844 team members and fosters a collaborative culture focused on operational excellence, financial integrity, and patient‑centered care. The Accounts Receivable Specialist will work closely with multiple departments in a supportive environment that values accuracy, accountability, and continuous improvement.

This is a Contract to Hire position based out of Wallingford, CT.

The pay range for this position is $24.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Wallingford,CT.

This position is anticipated to close on Apr 6, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.