Oceaneering is seeking an experienced Account Manager to drive growth for its Digital Solutions business. This role is responsible for developing new business, expanding key accounts, and building strong customer relationships while selling digital products and managed services.
Digital Solutions is part of Oceaneering’s Integrity Management and Digital Solutions segment, focused on helping energy customers operate safer, greener, and more efficiently. The portfolio includes data collection applications, communication services, and managed network solutions designed for complex offshore and remote environments.
The ideal candidate has sales experience with digital products and managed services within Oil & Gas, Energy, Renewables, Processing, Chemicals, or related industries, and brings a strong understanding of customer needs and value‑based selling.
Sales Ownership & Governance
Collaborate in the development of sales strategies for the digital solutions portfolio
Develop and execute a regional sales strategy to achieve targets and expand market share
Conduct market research to stay updated on industry trends and competitor activities
Collaborate with the marketing and product teams to develop effective sales collateral
Provide regular sales forecasts and reports to senior management
Utilize OII sales systems such as CRM, and Miller Heiman sales philosophy
Provide strategic, day-to-day and tactical business and product developmental support and leadership, including relevant internal and external stakeholders
Revenue & Pipeline Accountability
Identify and pursue new business opportunities in region
Grow revenue YoY in region
Actively prospect and manage opportunities through sales pipeline
Account Planning & Growth
Build and maintain strong relationships with key clients and partners
Work closely with account managers in adjacent groups for multi-services opportunities
Understand customers’ needs and give feedback to Technology and Product Management teams
Attend industry events and conferences to network and promote our solutions
Own and execute a cadence of customer engagement (onsite/virtual) including quarterly business reviews (QBRs), roadmap sessions, and value/ROI reviews
Lead discovery sessions with operations, integrity, and IT stakeholders to confirm requirements, success criteria, and deployment constraints for offshore/remote environments
Map customer stakeholders (economic buyer, technical buyer, champions) and maintain executive alignment through regular touchpoints and meeting notes/action tracking
Facilitate solution workshops, technical deep-dives, and product demonstrations in collaboration with product, engineering, and delivery teams
Coordinate customer onboarding and implementation milestones; ensure handoffs, timelines, and roles/responsibilities are clear and documented
Drive renewals, upsell, and cross-sell motions by identifying expansion triggers, developing business cases, and aligning commercial terms with customer procurement processes
Monitor adoption and outcomes post-deployment; track agreed KPIs and proactively escalate risks/issues to protect customer satisfaction and revenue
Capture and synthesize the voice of the customer (pain points, feature requests, competitive intel) and translate into actionable inputs for product roadmap and service improvements