2025 Quincy Police Lieutenant Online Experience & Education (E&E) Claim
Examination Title: Police Lieutenant
Promotional Examination Date: September 13, 2025
Deadline for Online E&E Claim Submission: September 20, 2025, at 11:59 pm
Resources
This is the online Experience & Education (E&E) claim for the 2025 Quincy Police Lieutenant Sole Assessment Center with E&E scheduled for September 13, 2025. There is no separate fee for filing this claim. Only eligible candidates who have already submitted an application and payment to participate in the 2025 Quincy Police Lieutenant Sole Assessment Center with E&E scheduled for September 13, 2025, must complete this online claim.
- It is important that you read all the instructions before submitting the online E&E Claim. Failure to follow the instructions may result in a lower score. You must complete and submit this E&E Claim, with supporting documentation, by 11:59pm on September 20, 2025.
- The online E&E Claim application is not complete until you have electronically completed and submitted the online E&E claim and received a confirmation email acknowledging receipt of the E&E Claim application. If you have not received a confirmation email, you must resubmit your online application prior the submission deadline, until you have received a confirmation email.
- You have the ability to save this claim and return to it to make changes prior to submission by 11:59pm on September 20, 2025. Once you click the save and submit button, you will not be able to make any changes to your electronic claim. If you do click save and submit, but would like to make revisions before the September 20, 2025 deadline, send an email to civilservice@mass.gov with your changes. You can access your submitted claim at any time by logging into your online Civil Service Account.
- If your E&E Claim and supporting documentation are not electronically submitted through this online portal by 11:59pm on September 20, 2025, the claim will NOT be considered.
- In the event an unforeseen technological problem prevents you from successfully submitting the online claim, you must notify Civil Service at civilservice@mass.gov prior to 11:59pm on September 20, 2025, requesting consideration of the claim, describing the technical issue, and attaching your completed E&E claim application and supporting documentation. Include "Quincy Sole Police Lieutenant" in the subject line of your email.
NOTE: ONLY ELECTRONICALLY COMPLETED AND ELECTRONICALLY SUBMITTED ONLINE E&E CLAIMS WILL BE ACCEPTED. SUBMITTING AN E&E CLAIM IN A WAY OTHER THAN THROUGH THE ELECTRONIC ONLINE CLAIM PROCESS WILL RESULT IN A FAILING E&E COMPONENT SCORE.
Summary Of the Online Experience/Training & Education (E&E) Claim Process
You Will Rate Yourself: Complete your Online E&E Claim on your own and to the best of your ability. Accurate completion of the E&E claim is a scored weighted examination component. In order to ensure that no one receives any type of unfair advantage in the claim process, be advised that we are unable to provide individualized assistance to any candidate. Positions in the Police Lieutenant classification requires the ability to read and understand instructions and take necessary steps to remember and implement them. Failure to follow any instructions in regard to this examination component is cause for disqualification.
E&E component claims relevant to work experience will be calculated up to the examination date, September 13, 2025.
This is an Examination Component: E&E is made up of three categories and weighted as 54% Experience, 22% Training, 24% Education. In this examination component you will rate your own work experience, training, and education against a standard schedule. You will do so by filling out this Online E&E Claim. A standard schedule is a list of all types and levels of work experience, training, and education which demonstrate your qualifications for the examination title and for which you may receive credit toward your overall final examination score. Everything that will receive credit is included in this Online E&E Claim. Each section of the standard schedule is preceded by specific instructions. E&E credit will be scored for all candidates.
General Instructions: Please carefully read and follow these instructions. They differ from the instructions for other E&E applications that you may have submitted. Refer to the 2025 Police Promotional E&E Prep Guide for complete instructions and examples of how to fill out the Online E&E Claim. The prep guide is available on the HRD website.
Preparing & Saving Your Claim: The Human Resources Division (HRD) recommends that candidates thoroughly read and reference the 2025 Police Promotional E&E Prep Guide to complete the Online E&E claim. Printed copies of your E&E claim submitted to HRD are not considered an officially submitted claim. As mentioned above, the Online E&E claim provides you with the ability to save your work at any point and exit the claim. Up to the statutory deadline of 11:59pm on September 20, 2025, you will be able to log in, complete, and submit your Online E&E Claim. After submission, your Online E&E Claim will be saved in your online account and you will have access to download or print a copy at any time. Please be aware that once it is submitted, you will not be able to alter your Online E&E Claim. Written requests for modification of a submitted claim must be emailed to civilservice@mass.gov on or before the deadline date, September 20, 2025, and will be added to your record for this examination component. Please include 2025 Police Lieutenant E&E in the subject line, provide your name, personal identification number, and exam you have applied for.
Supporting Documentation: HRD requires the submission of supporting documentation for all claims submitted in your Online E&E Claim. Electronic copies of this documentation (such as official college transcripts, copies of training certifications, etc.) must be attached to the Online E&E Claim or emailed to civilservice@mass.gov by September 20, 2025, by 11:59 pm. Should the issue of authenticity arise with the electronic documents at any time during the review process or during the life of a resulting eligible list, candidates must submit original supporting documentation to HRD.
Experience Claim Supporting Documents: Work experience claims in your current department must be supported with a current Employment Verification Form (EVF) signed by the appointing authority or their designee. Candidates can download and print a copy of the EVF from the HRD website at https://www.mass.gov/service-details/sole-assessment-center-examination. The appointing authority must provide starting and ending dates at each grade level and indicate whether this was full-time or part-time employment dates and reasons for any breaks in service, as well as any other related data.
Work experience in a police department outside your current department in the title of police officer and/or in a supervisory police rank must be supported by a letter on official letterhead with original signature of an appointing authority or their designee. Non police related outside work experience must be supported by a letter on official letterhead with original signature of the owner of the company or their designee. All supporting documentation for outside work experience must include the following information:
- Original signature of an appointing authority, an owner of the company or their designee
- Start and end employment dates (MM/DD/YYYY)
- Full-time or part-time (must include total hours for part-time)
- List job responsibilities, and any other related data
- Tax ID (ONLY required for private companies)
All part-time experience must be totaled by number of hours in for the category or it will not be credited. Listing PART-TIME work in SHIFTS will not be accepted as appropriate verification.
Non-policing military experience will qualify as supervisory experience in the Officer rank and the following Non-Commission Officer (NCO) ranks:
- Army and Marine Corp: rank of Corporal or above
- Navy and Coast Guard: ranks of Petty Officer 3rd Class or above
- Air Force: ranks of Staff Sergeant or above
A DD214 must be provided for all active duty period(s) served in a supervisory rank listed above and include the following information:
- Box 1 - Name
- Box 2 – Department, component and branch
- Box 4a – Grade, rate or rank
- Box 4b – Pay grade
- Box 12 - Record of Service
Along with your DD214, submit any additional documents (CO Letter, ERB/SRB, NOER/NCOER) that support time served in a supervisory position.
Any experience claim that is not accompanied by supporting documentation will not be awarded in your E&E claim score. Training Supporting Documents: In order to receive credit in this section, you must submit documentation in the form of an awarded certificate. If a certificate is not provided, supporting documentation must include completion of the training. For a comprehensive list of approved trainings, reference the
2025 Police Promotional E&E Prep Guide.
Education Claim Supporting Documents: All education claims must be supported by official transcripts from regionally accredited colleges or universities. In lieu of an official transcript, unofficial transcripts accompanied by diplomas will also be accepted. Grade reports are not transcripts and will not be accepted as supporting documentation for education claims. Any education claim that is not accompanied by supporting documentation will not receive credit on your E&E claim.
Appeal Rights: Once you receive your examination score, you will have 17 calendar days from the emailing of your score to file an appeal of the scoring of your Online E&E Claim by statute. No new type of credit can be claimed once you submit your Online E&E Claim.
Claim Audits: After submission of your E&E claim AND during the life of the resulting eligible list, HRD reserves the right to conduct an audit of your E&E claim. Be prepared to provide copies of all supporting documentation submitted as part of this examination component to HRD or the appointing authority upon request.
There is no Benefit Code
01 Departmental Promotional Sole Assessment Center Eligibility: If you have been approved as eligible to take this exam select YES. If you have not been approved, please exit this application immediately and contact your employing department. 02 25 Years of Service Promotional Preference Points: Upon submission of written proof, 2.0 points will be added to the passing score of qualified individuals who have completed 25 years of service worked as of the date of this examination as a member of a regular police force in Massachusetts, and who have passed an examination for promotional appointment in such force. If you are qualified for both the Veteran's Preference and the Promotional Preference for 25 years of service, please be advised that 2.0 points are the maximum allowable number of points to be added to your passing, overall (general average) examination score, and you should not claim Promotional Preference Points in this question. Do you wish to claim 25 Years of Service Promotional Preference Points? 03 Verifying Experience Claims: Supporting documentation must be provided in the form of a dated letter, signed by the appointing authority or your employer (past or present), identifying the position title, type of job responsibilities, dates (MM/DD/YYYY) of experience, whether the experience was full or part-time and other pertinent information concerning your experience. If the experience was less than full-time, the verification must include the actual time worked, e.g., number of hours per week or the specific number of HOURS worked within a defined time period. All part-time experience applying to each category on the Employment Verification Form or letter from the appointing authority must be totaled by number of HOURS in each category or it will not be credited. Totaling part-time experience in SHIFTS or as number of hours per week will not be credited. Letters of verification must be on original, official letterhead or stationery, with original signature of the appointing authority or their designee an original signature. Supporting documentation may be submitted on-line through the E&E claim application or emailed to civilservice@mass.gov by 11:59pm on September 20, 2025. Applicants must submit work verification from all employers the applicant is claiming experience. (Note: Resumes are not considered acceptable work verification) Outside Experience: Service performed in other departments prior to transferring to the current, specified department, may be claimed only in experience outside your department and be credited only upon having met the criteria. For non-police positions in a private company, public organization, or a non-profit, a signed “outside supervisor” form must be provided. Breaks in Service: HRD will only grant credit for work experience for time spent actually working within a department. Time spent away from actually working will count towards E&E credit for up to 180 consecutive calendar days. HRD will not grant E&E credit for any time spent away from actually working (leaves or absences) in excess of 180 consecutive calendar days. For leaves or absences of more than 180 consecutive calendar days, only the first 180 consecutive calendar days will count towards E&E. No Double Counting: Do not claim work experience that occurred concurrently in more than one category. Any acting, provisional and/or temporary time submitted will be deducted from the next lower rank. Rounding:* Round experience to the nearest year. Round up to the next full year if your experience is 180 days or more beyond the last full year and round down to the previous full year if your experience is less than 180 days beyond the last full year (ex. If candidate X has 1 year and 185 days Police Sergeant experience, round up and select 2 years. If candidate X has 1 year and 160 days Police Sergeant experience, round down and select 1 year.) *For questions that are in month ranges, select the month range that your totaled months of experience falls within. If your total experience falls in between two options, select the nearest month (rounding up if it is 16 or more days beyond the last full month and rounding down if it is less than 16 days beyond the last full month). Crediting "Acting" Service: You may choose to claim any of this experience in the following exam title: Police Lieutenant. Crediting "Provisional", or "Temporary After Certification" Service: You may choose to claim any of this experience in the following exam titles: Police Lieutenant, Police Sergeant. For all employment calculations, use the written exam date of September 13, 2025. Select "Yes" to indicate you have read and understood these instructions. 04 Current Department Experience: Indicate how many year(s) you have served in the rank of Police Officer in your current department. Do not include time served after your first rank promotion. - No Experience
- 1 year
- 2 years
- 3 years
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05 Current Department Experience: Indicate how many year(s) of permanent Police Sergeant experience you have in your current department as of the date of the written exam. - No Experience
- 1 year
- 2 years
- 3 years
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- 5 years
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06 Current Department Experience: Indicate the amount of experience you have as an acting, provisional and/or temporary after certification Police Lieutenant in your current department. - No acting/provisional
- 1 month up to 2 months
- 3 months up to 4 months
- 5 months up to 6 months
- 7 months up to 8 months
- 9 months up to 10 months
- 11 months up to 12 months
- 13 months up to 18 months
- 19 months up to 24 months
- 25 months up to 30 months
- 31 months up to 36 months
- 37 months up to 42 months
- 43 months up to 48 months
- 49 months up to 54 months
- 55 months up to 60 months
- 61 months or more
07 Outside Department Experience: Indicate how many year(s) you have served as a Police Officer in a police department other than your current department. - No Experience
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
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08 Outside Department Experience: Indicate how many year(s) you have served in a supervisory rank in a police department other than your current department. - No Experience
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
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- 10 years
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09 Outside Experience: Indicate how many year(s) of supervisory experience you have outside of the police service. This includes military, maritime service and private companies. - No Experience
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
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- 30 years
10 Police Departmental Promotional Education Claim Instructions: For all Police Departmental Promotional Exams, HRD will grant E&E points only for whole and conferred degrees from regionally accredited higher education institutions, and not for individual semester hours or degree credits. Semester hours earned in an unfinished degree program or in a non-degree (Certificate) program are not eligible for E&E credit. Only one degree can be claimed, claim your highest ranked degree for maximum credit. If you have multiple conferred degrees and have applied the same course credits from one degree to another, HRD will grant you full E&E points for one degree. HRD only recognizes degrees granted by: a) regionally accredited higher education institutions in the United States; or, b) institutions outside the United States granting degrees that are recognized by one of the United States regional accrediting agencies or that are transferable to a regionally accredited higher education institution in the United States. Please note that specializations/concentrations are NOT Majors, and will not be credited as such. Verifying Education Claims: Applicants must submit either official transcript(s) from all institutions for which they are requesting credit OR unofficial transcript(s) AND diploma(s). Official transcripts must indicate that the degree was in fact conferred, the major/field in which the degree was conferred and the conferral date. During the HRD review process or during the life of the resulting eligible list(s) applicants must make original supporting documentation available should the issue of authenticity arise with the submitted copies. Select "Yes" to indicate that you have read and understood these instructions. 11 Education: As of September 13, 2025, if you have a related and/or unrelated conferred degree(s) from a regionally accredited college or university, choose the highest-ranked degree you have obtained*. Below is a list of related degree fields. Related Degree Fields: business, business administration, business management, communications, computer science, counseling, criminal justice, criminal law, criminology, education, forensics, human services, homeland security, information technology, law, law enforcement, legal studies, management, organizational development, psychology, public administration, social work, sociology. *Note: the degrees below are listed in order of highest-ranked (Related Master's or higher Degree) to lowest-ranked (Unrelated Associate's Degree). - Related Master's or higher Degree
- Related Bachelor's Degree
- Related Associate's Degree
- Unrelated Master's or higher Degree
- Unrelated Bachelor's Degree
- Unrelated Associate's Degree
- No degree
12 Specialized Trainings: Select all of the training(s) you have successfully completed, as of September 13, 2025 from the options below. A maximum of 6 trainings will be credited. - N/A
- International Association of Chiefs of Police (IACP) - Leadership in Police Organizations (LPO)
- International Critical Incident Stress Foundation (ICISF) - Certificate of Specialized Training
- FBI - Law Enforcement Executive Development Seminar (LEEDS)
- FBI - Leadership Fellows Program
- FBI - LEEDA Command Leadership Institute (CLI)
- FBI - LEEDA Executive Leadership Institute (ELI)
- FBI - LEEDA Supervisor Leadership Institute (SLI)
- FBI - LEEDA Managing & Conducting Internal Affairs Investigations (MCIAI)
- FBI - National Academy Training
- FBI - National Executive Institute
- FBI - Police Executive Fellowship Program
- FEMA/MEMA - ICS 100-400
- Leaders Helping Leaders Network (LHLN) Master Leader OR a combination of Servant Officer and Intentional Leader
- Municipal Police Training Committee (MPTC) – First Line Supervisor Training/Front Line Leadership Training
- Municipal Police Training Committee (MPTC) Instructor Development program
- Police Executive Research Forum (PERF) - Senior Management Institute for Police (SMIP)
- Southern Police Institute - Administrative Officers Course (AOC)
- Southern Police Institute - Command Officers Development Course (CODC)
13 Trainings: If you are claiming a training equivalent to the MPTC - First Line Supervisor Training/Front Line Leadership Training, please provide the course name and training institute. Refer to the 2025 Police Promotional E&E Prep Guide for examples of accepted equivalent trainings. Required Question
